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Communication matters. What are YOU saying?

Communication skills, Delivery, Don't!

Tick tock…

Back to our class from last week.To review: great presenter, good material. But logistics needed a slight improvement.Today’s topic: Time. Time management for the class was loose, at best. Most breaks ran over 10-15 minutes (and a maximum of 24 minutes) due to side conversations, “hey, watch this” moments (sample videos and computer tricks/tips), and just folks (including instructor) being late. At the end of each day, there was hurried content (to the point of skipping some things).I felt like the message was that there were two days of content in a three-day class. When people are shelling out $_K/day, assuming they won’t mind a slow day is not a safe assumption.

Don’t presume on people’s time — it is THE MOST valuable asset they have.

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