back in the saddle

As expected, it took a tech support call to get the blog working, bu it appears that things are moving along now. I see a few differences from the admin end, but I hope you see precious few on the client end.

Never trust when everything “should” work correctly.

Don’t forget. Please.

Been pounding the keyboard rehashing course materials. Have seen precious little in the way of presentations of late. Thus the quietness. It’ll pick up.

I did work with two folks this week and in helping them hash out their message, both essentially said, “What I want to say is…” Since both knew [...]

possible interruption in service

My ISP just notified me they’ll be upgrading their blog software to the new version of WordPress (yay! I don’t have to do it!) and that “this should not effect (sic) your site”. The change will be made on March 30 — they’ve given an 8-hour window, so I don’t think I’ll [...]

Communications training

Overheard someone tonite say, “I was in communication training this week…” My ears perked up, and I butted in the conversation and inquired as to what sort of training it was and how he liked it. The response was interesting. At least to me.

Now granted, our conversation likely took less than 90 [...]

Not even remotely

I am frequently blessed (asked, forced) to attend sessions that are handled via remote technology (most often teleconference, usually with web conference). I think this is one of the toughest ways to effectively communicate, but the principles are the same. Rule #1 still tops the list.

Sometimes I’m actually in a room with a [...]

You gotta want it

Talked with or heard about three people today who were needing help with their communication skills and… didn’t want any help. Had a conversation yesterday with someone who had a whole division of people who felt like they were fine. I could make a case for an entire subculture that thinks things [...]

You’ve heard this before

Heard a speaker close with a signature story to drive home the point the other day. His lead-in was essentially, “I know you’ve probably heard this before, but here it is anyway…” With one statement, he took what was otherwise a good close and marginalized it and likely made it less effective for [...]

Look at me!

Another day of presentations, more common errors. Today seemed to be the “oh, excuse me, I just made a mistake” day. If you stutter, stumble, lose your place, even start the wrong presentation, everyone listening probably already knows. You don’t need to tell everyone what you’ve done. If an apology is [...]