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One of the things I do with my classes on training and communication skills is to have folks focus on a particular skill while talking about just about anything. I beg, plead, joke, and remind that in this skill-building session, I’m not really concerned at all with what they say, but focus rather on how [...] Taught a class this week to technical folks who need to learn how to train/teach/convey. Training is such an interesting field. Very few folks set out to be trainers. Most folks learn some content or gain some experience, are asked to speak or train, like it (or are forced to do it regardless of what [...] How do you grade? Jeff Bailey blogs about Toastmaster evaluations and the slippery slope they create. Since one of Toastmasters major missions is to get folks who are not comfortable speaking in public to cross the divide into the world of perhaps even enjoying it, there certainly is a need for gentleness in [...] One of my pet peeves is the constant referrals to time that speakers make. As a rule of thumb, I advocate that the only person in the room who should know about time is the speaker. I frequently hear things like, “Well, I’ve only got a few minutes left…” or “since I’m short [...] As adults, we have a way of clouding what we ask for. Comments, implications, hints, and inuendo (of all types) seems to make us feel better than asking outright. Take a lesson from my kids — they ask, and ask, and ask. There is no doubt about what they want. My kid (and I!) went [...] Heard a business leader end a a bi-weeklly charge to the troops with “I have some important news that’s related to our strategy. But I’m not ready to tell you yet, so until we talk again, enjoy your weekend and have a productive two weeks.“ High marks for literary foreshadowing; extremely low marks for business [...] Had the interesting pleasure of experiencing a black preacher103 in a predominantly white church today. Last week I observed a white preacher make a joke that had racial undertones that I thought was completely out of place, and made me feel uncomfortable. I can’t imagine what his effect was on those of another color or [...] |
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