Read today that Radio Shack laid off103 400 workers. Big deal. People get the pink slip every day. Well, if it’s you that got the pink slip, it’s a very big deal. And Radio Shack, in the interest of delivering the news “quicker” and in a way that “allowed more privacy”, delivered the news to [...]
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As a follow-up to my post last week102 on passing the buck and not taking responsibility for problems, had a similar experience yesterday. I recently changed cell phone companies, and since I have pretty basic needs, took the driod’s recommendation on the phone to get (had the features I needed at a price I was [...] Our local Toastmasters Club tried something a little different yesterday. We called a special, voluntary meeting to watch a video of a presenter (about 20 minutes) and then spent the rest of an hour discussing what worked and what didn’t for that speaker. The speaker we chose for this particular session was a well-known speaker [...] Was helping some members of a large organization whose higher echelons call the shots pretty exclusively. One area manager remarked that other than some blanket directions, specific responses from the CEO were not a possibility, so his area had to assume, act, and hope they didn’t cross any boundaries. I heard several people echo the [...] Went to a niece’s softball game today and also watched a short part of the Little League World Series. A ball field is a funny place with regard to communication. I noticed long ago that just about everything that is said is repeated or stated in pairs. “Good job! Good job!“ “Play’s at second. Play’s [...] Accompanied The Boy to ‘Meet the Teacher’ day today. His first experience with public school. Realized just how far removed from Kindergarten I am. And I’m pretty sure I had nothing like what he’ll experience. But a communications nugget was that everytime one of the teachers addressed any of the kids, they stooped to the kids’ [...] People say crazy things. Some are just odd; some are marginally offensive. Especially if there is no reason to assume ill will, a pause and a gracious response is always in order. Helps to avoid those ‘I wish I hand’t said that’ moments, since one of you is probably already having such a moment. |
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