Whether giving or receiving information, the focus and intensity of attention to the other party is critical. Was in a meeting the other day, called by the other person. During the (short) conversation, this person took not one but two opportunities to check his Blackberry. In both cases, a quick glance was all it took [...]
One of the mistakes I watch many trainers and speakers make is the thought that everything needs to be passed out before a session begins. While that does often simplify logistics, it also promotes distractions, premature conclusions, and often disinterest. To confirm this fact, watch any audience as they enter a listening environment where a [...]
Sometimes, until we see someone else do something, we presume it must be done a certain way. Our assumptions are often wrong. My laptop’s power cord has always been a pain to deal with. In addition to the inevitable “Low Battery. Switch to AC power immediately.” warning that comes at the most inopportune times, the [...]
Watching some sports talk ‘analysis’ tonite — three ex-jocks trying to elaborate on the finer points of a game that admittedly is not my number one passion. I was having trouble paying attention, and tried to figure out the reason why. I think I may have discovered it.
I was frustrated that I missed a score [...]
I placed second in tonite’s Toastmasters’ Division Evaluation contest. While I won the Area contest, I joke that I finished second to last (only two competitors). Everyone in tonite’s competition had won twice already, and everyone was good. After the contest, I was approached by several folks who seemed unsure of how to approach me [...]
In my third speaking engagement last week, I was (pleasantly) surprised when I showed up to the facility that a) they had a sound system already set up, b) they had a man on call to help me (the positive side of a union shop), c) everything worked with minimal hassle. All of these are [...]
I was speaking the other night in the first public viewing of a 3-night run. Wanting to get it right the very first time, I’d done private practice and invited some speaking friends to view a trial run. I was still polishing (always am), but had the basics pretty solid. About 75 minutes in to [...]
One of the challenges of speakers trying to interact with their audience is giving clear directions. I was a participant in a class a few weeks back where we were supposed to put our names on the little name tents. The speaker/trainer had some specific way to do that. But he didn’t say a word [...]