Undivided attention

Whether giving or receiving information, the focus and intensity of attention to the other party is critical.  Was in a meeting the other day, called by the other person.  During the (short) conversation, this person took not one but two opportunities to check his Blackberry.  In both cases, a quick glance was all it took [...]

We will pass out no materials before its time

One of the mistakes I watch many trainers and speakers make is the thought that everything needs to be passed out before a session begins.  While that does often simplify logistics, it also promotes distractions, premature conclusions, and often disinterest.  To confirm this fact, watch any audience as they enter a listening environment where a [...]

New way of doing things

Sometimes, until we see someone else do something, we presume it must be done a certain way.  Our assumptions are often wrong.  My laptop’s power cord has always been a pain to deal with.  In addition to the inevitable “Low Battery.  Switch to AC power immediately.” warning that comes at the most inopportune times, the [...]

Distraction

Watching some sports talk ‘analysis’ tonite — three ex-jocks trying to elaborate on the finer points of a game that admittedly is not my number one passion.  I was having trouble paying attention, and tried to figure out the reason why.  I think I may have discovered it.

I was frustrated that I missed a score [...]

Second place

I placed second in tonite’s Toastmasters’ Division Evaluation contest.  While I won the Area contest, I joke that I finished second to last (only two competitors).  Everyone in tonite’s competition had won twice already, and everyone was good.  After the contest, I was approached by several folks who seemed unsure of how to approach me [...]

Practice like you play

In my third speaking engagement last week, I was (pleasantly) surprised when I showed up to the facility that a) they had a sound system already set up, b) they had a man on call to help me (the positive side of a union shop), c) everything worked with minimal hassle.  All of these are [...]

Electric start

I was speaking the other night in the first public viewing of a 3-night run.  Wanting to get it right the very first time, I’d done private practice and invited some speaking friends to view a trial run.  I was still polishing (always am), but had the basics pretty solid.  About 75 minutes in to [...]

Clear directions

One of the challenges of speakers trying to interact with their audience is giving clear directions.  I was a participant in a class a few weeks back where we were supposed to put our names on the little name tents.   The speaker/trainer had some specific way to do that.  But he didn’t say a word [...]