How not to do sales

I’ve run into a couple of situations with sales folks recently that remind me that common sense does not reign supreme in the sales world.

First, someone I barely know called and acted interested in the products I provide.  He had read enough about me (web site, LinkedIn) to know how to make small talk, but [...]

February 9th, 2010 | Category: Communication skills, Don't!, Sales | One comment

Charlotte’s curse

I watched the very cute movie “Charlotte’s Web” last night with the family.  I was awed by the technical aspects of the film combining live animals, puppets (there’s probably a better term), and virtually generated animals.  But two lines of the film jumped out at me and have a direct impact on our communications.  Today [...]

February 2nd, 2010 | Category: Communication skills, Content, Leadership, Philosophical, Sales, public speaking | Leave a comment