The speed of trust

I listened to an audio summary of Stephen R. Covey’s “The Speed of Trust” today.  There’s some good stuff in there.

This blurb drew my attention: “We (the speakers) judge by intent; they (the audience) judge by observable behavior.  You need to declare your intent to actively influence the conclusions others draw about your behavior, or [...]

And things you should say

As a follow-up to the previous post on things that shouldn’t be said, there are also things that should be said.

I was a newlywed of less than a year when I had some great advice passed on to me from someone who quoted it as being passed to them from a wise sage many years [...]

What I’m going to tell you

Had a speaker I was working with the other day express shock that I recommended removal of an agenda slide from their PowerPoint.  “Shouldn’t I tell them what I’m going to tell them, tell them, and tell them what I told them?“  That is one method.  And not one I ascribe to very much.  We [...]