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I’ve run into a couple of situations with sales folks recently that remind me that common sense does not reign supreme in the sales world. First, someone I barely know called and acted interested in the products I provide. He had read enough about me (web site, LinkedIn) to know how to make small talk, but [...] I watched the very cute movie “Charlotte’s Web” last night with the family. I was awed by the technical aspects of the film combining live animals, puppets (there’s probably a better term), and virtually generated animals. But two lines of the film jumped out at me and have a direct impact on our communications. Today [...] While I was planning for a keynote I gave this past week, I made a quiz about product brands and catchy phrases. Here are some of them — see if you can name who they stand for: Snap! Crackle! Pop! I’ve run into a lot of people networking lately, and the icebreaker and #1 question on everybody’s mind is “What do you do?“. How I answer that question usually determines where the conversation will go. I have lots of proven ideas and techniques for HOW to deliver the message — it’s the message that everybody seems [...] Watched a presenter last week open (first slide and everything) with “Well, let’s tell you what this seminar is NOT about” and proceeded to go through a pretty comprehensive list of what he would NOT cover. We all have things we don’t intend to cover, would prefer not to cover, and will never cover in [...] In working with so many technical presenters (or rather, technical people presenting), I’ve noticed an interesting trend. Most of them give feature-rich, technically precise, and logically crafted presentations. And they’re missing one very important part. I can’t quite put a finger on why, but they will frequently fail to connect the dots from the facts to [...] It’s often amazing to me how much is said and how little is communicated. Many people seem intent on making sure they are heard — not that their message is heard. It’s Toastmasters contest season again, and due to another obligation I was unable to attend or participate in my club’s contest. It was a well-publicized [...] Was in on two teleconferences today, and in both cases the phone connected groups of people. It’s always a weird dynamic when some people are live and some are remote. But the principles of communication don’t change. In both cases today, I watched people talk to the phone. Stared it down. Bored holes in it with [...] |
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