I watched the very cute movie “Charlotte’s Web” last night with the family. I was awed by the technical aspects of the film combining live animals, puppets (there’s probably a better term), and virtually generated animals. But two lines of the film jumped out at me and have a direct impact on our communications. Today you [...]
While I was planning for a keynote I gave this past week, I made a quiz about product brands and catchy phrases. Here are some of them — see if you can name who they stand for:
Snap! Crackle! Pop!
We do chicken right
Quality is Job One
Don’t leave home without it
When ____ talks, people listen
Have it your way
Like [...]
I listened to an audio summary of Stephen R. Covey’s “The Speed of Trust” today. There’s some good stuff in there.
This blurb drew my attention: “We (the speakers) judge by intent; they (the audience) judge by observable behavior. You need to declare your intent to actively influence the conclusions others draw about your behavior, or they’ll [...]
I love the hope a New Year brings. I hate the realization that it seldom comes to pass. I’ve spent the better part of the last quarter thinking about what I want to accomplish in 2010.
In a discussion the other day, I asked bluntly, “What is a manager’s job?“ I had some ideas already, and none [...]
In two words: They Change
We tend to be myopic in our views of our future. We often cannot imagine the opportunities before us. Therefore we aim for our best guess at the future, and it is almost never right. Just ask a 4-year-old, or an 8-year-old, or an 18-year-old, or a 30-year-old what they want to [...]
I often have students — usually experienced ones — who take issue with a point I might make or a methodology I prescribe. Since I’m in the business of changing behavior, by very definition I am trying to get folks to do things differently. Some folks apparently don’t like different.
It’s at those moments where the status quo [...]
I was teaching/coaching a group last week and they were hitting their head against the wall. We were discussing making things interesting with good openers, and the basic tenor in the class was “I don’t think this topic (I) is (am) very interesting.” I always disagree with this attitude, but we let it slide. We introduced [...]
I’m reading Malcolm Gladwell’s Outliers book. He could write about cow dung and make it interesting. This one caught my eye because he asks what it takes to be really good — no, GREAT — at something. I’m facing that most with my kids. What should I encourage them to do; what [...]