by Alan | Jul 31, 2008 | Delivery, PowerPoint, public speaking
Was teaching today and came to the instruction on PowerPoint. Had a pretty interested group and was going through some more advanced things like the presenter’s view on a second monitor and some cheap tricks on using blank slides. Was (not) surprised that most...
by Alan | Jul 15, 2008 | Communication skills
This is a test from Firefox’s add-in, Scribefire.And a blockquote.
by Alan | Jul 5, 2008 | Communication skills, Customer Service
Had a customer experience story with a major electronics manufacturer. First, I noted that the 800 number was just for the class of equipment I owned. Second, I got a real (English-speaking) person with only two phone menus and 30 seconds. Third, they seemed genuinely...
