A real snoozer

Sat in on a large meeting (~200) today. Based on feedback, folks apparently were bored stiff.

At one point, a presenter made the comment “As I talk to this slide…“. Things were a little less than interactive. The scheduled 90-minute program lasted 120, and it seemed like 240. Three different panels of three [...]

Sales call, ugh…

Sat in on a sales presentation today. Don’t know that I could more highly recommend Jeffrey Gitomer’s book(s) for folks that do this for a living. The audience was convinced in 90 seconds of what they needed to know — this was not the product or vendor they wanted to do business with.

He was [...]

Eulogies and other pick-me-ups

Just back from a funeral. I was there to support a friend; I never even met the deceased. Since the last few funerals I’ve attended have required an intense emotional involvement — my own grandmother, a friend’s wife and dear friend — this one allowed me to see the communications rather removed from the [...]

I don’t want to be changed!

A few days ago, I told my three-year-old daughter that it was time for a change (wet diaper). As she tearfully ascended the stairs, she whined in her most convincing voice, “But Daddy, I don’t want to be changed.”

I couldn’t help but laugh at her drama, but when it hit me what she said, it [...]

Accents

In working with and watching speakers, I have the privilege and opportunity to observe and interact with many folks who do not speak English as their native language. While I invaribly am envious of their beautiful accents, there can often be misunderstandings, and the most effective element of speaking transcends language — THE PAUSE. [...]

Communication TOD (thoughts of the day)

Wait for them…
Listen to them… [...]