I am frequently blessed (asked, forced) to attend sessions that are handled via remote technology (most often teleconference, usually with web conference). I think this is one of the toughest ways to effectively communicate, but the principles are the same. Rule #1 still tops the list.Sometimes I’m actually in a room with a live presenter and others are remotely connected. I’m amazed at what bad habits seem to arise when this is the case. Usually good presenters turn into zombies, lose their personality, and speak to a device rather than to people. Presenters with normally good eye contact will stare at a speakerphone instead of looking at those present in the room, as if that somehow helps connect to the people on the phone.Principles of motion, gestures, and eye contact can be somewhat excused when the presentation is completely remote, although the reasons behind those delivery elements is even more important when you lose the visual element. Voice inflection, tone, pace, and enunciation are more important than ever. But even the best delivery technique falls flat when people check their personality at the door. I’ve witnessed it time and again. People read, drone on, have little life, and don’t do the things they’d do in a “personal” presentation.
Don’t lose sight of the fact that you are still communicating with humans. Even when they’re not present with you.
