Now that the elections are a week behind us and emotions have abated (maybe?) somewhat, I’d like you to look at what answering questions can do for your message. I want to be necessarily anti-partisan in this discussion and evaluation. From where I sit, this...
I went to Office Max early one morning — I had to get printouts (they do all my printing and do a fantastic job, by the way) for a speaking engagement I had later in the day. The web site said they were open at 8am, and I arrived about 753am. I drove by the...
I really wish I made this stuff up.My bank — let’s call them Walk-all-over-ya sent me a notice that the fee to access online banking via Quicken was going from free to $5.95/month. Since this is not a service I use, I ignored said notice. I do, however,...
I went through the drive through at Regal Burger tonight. I was the only one in line, took my time making my order, and was cheerful to the window 1 clerk and proceeded to window 2. Got my milkshake handed to me in record time and was asked, “Would...
Got a few more items for my “don’t ever say this” list from a speaker the other day.”Is it clear at all?” (Corollary: “Do you understand?” and “Got it?”) Realistically, what should the audience say? Half the...