by Alan | Jun 13, 2008 | Communication skills, public speaking
Coaching a group the other day and was faced with the comment, “This is a lot easier when we’re on the road in front of strangers. It’s harder doing it in front of your peers. They know the material and the pressure is greater.” While I...
by Alan | Mar 24, 2008 | Communication skills
I think I’ve got the blog back up, on a new and improved version of WordPress. I suppose that’s a good thing. My cursory glance shows it to be working, although the admin interface is a bit different and my categories appear to have disappeared.Sorry mom...
by Alan | Mar 23, 2008 | Customer Service
Trying to book a flight for an upcoming trip. Against my better judgment, the nonstop flight woos me and I try to book on an anonymous airline108 that tries to parade as the airline of the country.When I get to “purchase ticket”, it tells me to be...
by Alan | Mar 22, 2008 | Customer Service
Thanks to my ISP ‘improving’ the offering to me (without my choice, notification, or approval), the blog has been down for four days. I finally did my own research to at least get it to where it is, but there’s a bug with the version of mySQL that...
by Alan | Mar 18, 2008 | Communication skills, Don't!, public speaking
At a technical conference, the audience had just sat through about 100+ minutes of technical detail and demonstration. It was interesting stuff (to them) but was quite a bit on the dry side and was a parade of facts and features. The conference organizers had invited...
