by Alan | Dec 21, 2005 | Communication skills, Delivery, Sales
Have had what seems like a zillion business and personal calls that I had to make in the past week. In most cases, the burden was on me to get information or a response — in other words, it’s my hide that gets burnt if details aren’t ironed out and...
by Alan | Dec 20, 2005 | Communication skills
Heard a story today of an athlete back in the day who was set for accolades, and when his Sports Information Department realized that meant lots of interviews and exposure, they set about to get him some interviewing help. Seems he leaned a lot more to the second half...
by Alan | Dec 19, 2005 | Communication skills, Delivery, Parenting
At a “mandatory” meeting the other day. On the way to the meeting, I remarked to my travelling companion that I didn’t think we’d start on time, attendance would be light, and the message predictable. The message predictability was the least...
by Alan | Dec 18, 2005 | Communication skills, Delivery, Don't!
Reminded today of something I see quite often (twice in the last four days). Speakers who apparently intend to include their audiences, but never do. Today’s quote was, “OK, now I want to hear from you. What do you think about…”, followed by a...
by Alan | Dec 16, 2005 | Communication skills, Delivery
Evidently one of my attempts at humor has offended someone (surprise, surprise). Seems that an acronym I was using to draw attention to a program — and I knew going in it was just a ploy for attention — drew the ire of a politically correct reader....