by Alan | Oct 9, 2005 | Communication skills, Delivery, Parenting
A few days ago, I told my three-year-old daughter that it was time for a change (wet diaper). As she tearfully ascended the stairs, she whined in her most convincing voice, “But Daddy, I don’t want to be changed.”I couldn’t help but laugh at...
by Alan | Oct 8, 2005 | Communication skills, Delivery
In working with and watching speakers, I have the privilege and opportunity to observe and interact with many folks who do not speak English as their native language. While I invaribly am envious of their beautiful accents, there can often be misunderstandings, and...
by Alan | Oct 7, 2005 | Communication skills
Wait for them…Listen to them…
