I did something tonight I haven’t done in probably over a decade. I watched an entire State of the Union address live. Given that, I’d have to say it’s the best I’ve seen in quite a while :-). Here are some of my thoughts analyzing the...
I called a potential client the other day, expecting to get a direct answer (or voicemail) from my contact — after all, it was a small business that I didn’t expect to have an answering service. Instead, I got the “front desk”. The voice was...
