press 2 for customer service

Talking with the ‘rents tonite. They were lamenting in typical old-school fashion how today’s society lacks any sort of personal communication. Every time they have a problem, they call tech support and get a phone menu without a real person. The computers...

Conversion attempt

Sitting in the driveway yesterday monitoring the bike and scooter races… Up walks two predictably dressed men (boys? They look younger all the time) who have made their stops at each house along the street. I resist the urge to go inside to avoid them. Their...

Not a dumb jock

Went to the local FCA banquet last night. The guest keynote speaker was Brian Roberts. I’ve gotten in the habit of setting my expectations rather low when folks who don’t speak in public much are on such a podium. Overall, I was pleasantly surprised.There...

Don’t tell them…

what you’re going to tell them.Loved 86% of Dave Gray’s Communication Nation post today. If folks would follow his simple advice, we could rid the world of sorry presentations in a hurry. But I will take a minor issue with #4. Not that you shouldn’t...

As you read in the slides…

Seems I’m not the only one who gets bored easily in the average presentations. As I expand my blog reading (if only there was more time!), I discover more and more folks who seem put off with the norm of business presentations. Today’s gem was from Garr...

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