by Alan | Oct 25, 2005 | Communication skills, Parenting, Sales
Baby sister found some new flip flops (summer sale item) in the closet. HAD to have them. Now. Parents relented, saying these were new flip flops for next summer and the pool. Sister parades around the house all night in them (pink, orange, green!) and was distraught...
by Alan | Oct 24, 2005 | Communication skills, Delivery
I recently turned on the Outlook (yeah, I know, I know) desktop alert for new email. I’ve discovered that over half of the emails I receive can be read and deleted with just the little preview it provides. Which leads me to believe:I get far too many emails that...
by Alan | Oct 23, 2005 | Communication skills, Delivery, Don't!
Caught a little of the Weather Channel’s “coverage” of Hurricane Wilma this morning (since it’s headed sorta towards my hometown, there is more than a passing interest). In the span of two commercial breaks, I became completely uninterested in...
by Alan | Oct 22, 2005 | Communication skills, Delivery
Worked with a presenter yesterday on polishing his presentation. His self-proclaimed weakness was “openings and closings”. We started with openings.We moved from “Good morning. I’m A and I’m the B of C and I’m happy to tell you...
by Alan | Oct 20, 2005 | Communication skills, Delivery
Had a one-on-one meeting today with someone who refused to look at me. Must have been something on the wall behind me of great interest. I wasn’t necessarily offended, but it did make the conversation seem rather unimportant to them (it was very important to...
