by Alan | Oct 10, 2006 | public speaking
In my third speaking engagement last week, I was (pleasantly) surprised when I showed up to the facility that a) they had a sound system already set up, b) they had a man on call to help me (the positive side of a union shop), c) everything worked with minimal...
by Alan | Oct 4, 2006 | Communication skills, Flying, public speaking
I was speaking the other night in the first public viewing of a 3-night run. Wanting to get it right the very first time, I’d done private practice and invited some speaking friends to view a trial run. I was still polishing (always am), but had the basics...
by Alan | Oct 3, 2006 | Communication skills, Content, Customer Service, Efficiency
One of the challenges of speakers trying to interact with their audience is giving clear directions. I was a participant in a class a few weeks back where we were supposed to put our names on the little name tents. The speaker/trainer had some specific way to do...
by Alan | Sep 27, 2006 | Communication skills, Delivery, public speaking, Toastmasters
Took in a Toastmasters’ speech contest tonite. I’m always challenged and entertained by what folks can come up with — the human mind is so creative! But I suppose it’s what I do that makes it tough to get past what I consider to be critical...
by Alan | Sep 26, 2006 | Communication skills, Customer Service
Kudos to an interaction with Sporty’s Pilot Shop. I made a web order with them yesterday — just a few items. Had a phone call back within half a day that left a message: “Mr. Hoffler, we’re sorry the widget you ordered in white is not in...
