Look! Up in the sky!

Giving an aviation safety seminar at the airport in Blacksburg, VA tonight.  Beautiful town and airport, and a packed house of locals in the house.  Big game coming on Thursday, so there were some special activities in and around the town and airport.  Before the...

Why are you lying to me?

Traveling a few weeks back and found a number of customer service stories from the line of work that seems absolutely determined to provide bad service — the airlines.After missing one flight (due to no fault of my own — in fact, I ran through the airport...

Where you headed?

This is a slightly different sort of post — a travel tip. I’m back on the road after a nice bit of home-bound hiatus. I’m traveling with a new toy — a GPS. I’ve used GPS in aviation for years, had one of the first general handheld...

Standing room only

Saw the importance first-hand last night of connecting with the audience via eye contact and any other way possible.  Presenting to an aviation crowd in a hotel ballroom.  202 chairs set up — brought in another 25 as we reached capacity.  Final tally was 291 and...

Electric start

I was speaking the other night in the first public viewing of a 3-night run.  Wanting to get it right the very first time, I’d done private practice and invited some speaking friends to view a trial run.  I was still polishing (always am), but had the basics...