by Alan | Dec 21, 2005 | Communication skills, Delivery, Sales
Have had what seems like a zillion business and personal calls that I had to make in the past week. In most cases, the burden was on me to get information or a response — in other words, it’s my hide that gets burnt if details aren’t ironed out and...
by Alan | Dec 19, 2005 | Communication skills, Delivery, Parenting
At a “mandatory” meeting the other day. On the way to the meeting, I remarked to my travelling companion that I didn’t think we’d start on time, attendance would be light, and the message predictable. The message predictability was the least...
by Alan | Dec 18, 2005 | Communication skills, Delivery, Don't!
Reminded today of something I see quite often (twice in the last four days). Speakers who apparently intend to include their audiences, but never do. Today’s quote was, “OK, now I want to hear from you. What do you think about…”, followed by a...
by Alan | Dec 16, 2005 | Communication skills, Delivery
Evidently one of my attempts at humor has offended someone (surprise, surprise). Seems that an acronym I was using to draw attention to a program — and I knew going in it was just a ploy for attention — drew the ire of a politically correct reader....
by Alan | Dec 15, 2005 | Communication skills, Delivery
Finishing up a three-day class today. Usually slam worn out on a good week — being sick has made it much harder than normal. My voice was ’bout shot, my patience low, and I was ready for the final bell to sound.With about two hours to go I became aware...
by Alan | Dec 14, 2005 | Communication skills, Delivery, Leadership
At a company where an executive needed/wanted to get a message out. Because of the circumstances and the hesitation of the presenter to make it “his” show or just read a message, it was decided to make it an interview, and I found myself in the position of...
