by Alan | Feb 23, 2012 | Content, Delivery, public speaking, Sales
I found a free webinar that interested me. An expert in an area I’m weak would give me all the tips and tricks to save time and produce the product I want to make. The program allowed me to link to the recording later, and I’m just getting around to...
![Slow down when you answer the phone]()
by Alan | Jan 22, 2012 | Communication skills, Delivery, Sales
I called a potential client the other day, expecting to get a direct answer (or voicemail) from my contact — after all, it was a small business that I didn’t expect to have an answering service. Instead, I got the “front desk”. The voice was...
![Slow down when you answer the phone]()
by Alan | Nov 15, 2011 | Communication skills, Delivery, Don't!, Leadership, public speaking
I just heard it from a presentation leaking out the door across the hall from me. It’s a common thread of mediocrity. People open with a weak plea for the audience’s attention, giving doubt that they really believe in their message. It has a thousand...
by Alan | Sep 19, 2011 | Communication skills, Content, Delivery, public speaking, Toastmasters
In the last week, I’ve seen a half dozen or more speakers run over. It’s not a forgivable sin for a speaker to make. Everyone has their excuses, reasons, and explanations as to why. It doesn’t matter. Finish on time. But drawing attention to it...
by Alan | Mar 9, 2011 | Communication skills, Delivery, public speaking
As we got up from the dinner table last Thursday night, an unusual conversation started a most humbling experience for me. My son (age 10) told me, “Dad, you say that a lot.” “Say what?” “Sitting around scratching my head, thinkin’ ’” ...
by Alan | Dec 8, 2010 | Delivery, public speaking
I’ve witnessed several workshops/keynotes/speaking gigs in the last few weeks that have had a bunch of “checking in” questions. You know the type: Are you with me? You follow me? Right? Does that make sense? Is everybody doing OK? and the cricket inducing Any...
