Twice in recent days I’ve had the “opportunity” to contact Customer Support at some large service vendors. You’d think with a name like Customer Support I would get supported, but from my experience, the only thing being supported are the...
I just heard it from a presentation leaking out the door across the hall from me. It’s a common thread of mediocrity. People open with a weak plea for the audience’s attention, giving doubt that they really believe in their message. It has a thousand...
On Black Friday, I stayed at home. Instead of fighting crowds, I browsed the web a bit and made a purchase at a place we’ll call Paper Clips with a coupon I found online. Pretty good deal on a pretty minor expense, but I figured to count myself as a happy...
I really wish I made this stuff up.My bank — let’s call them Walk-all-over-ya sent me a notice that the fee to access online banking via Quicken was going from free to $5.95/month. Since this is not a service I use, I ignored said notice. I do, however,...
I went through the drive through at Regal Burger tonight. I was the only one in line, took my time making my order, and was cheerful to the window 1 clerk and proceeded to window 2. Got my milkshake handed to me in record time and was asked, “Would...
Got a few more items for my “don’t ever say this” list from a speaker the other day.”Is it clear at all?” (Corollary: “Do you understand?” and “Got it?”) Realistically, what should the audience say? Half the...
