by Alan | Jan 22, 2006 | Communication skills
I’m not talking about saliva. I’m talking about eye contact.A common mistake of speakers in front of large audiences is to “spray” their eye contact back and forth — passing over their audience instead of connecting. Many also let that...
by Alan | Jan 22, 2006 | Communication skills, Delivery, Sales
Be careful what you ask for… you may get it. And, in the world of sales and business, you may not. But it’s very rare to get what you want if you don’t ask for it. And, unless you are a military commander (or a parent), you can’t just tell them...
by Alan | Jan 21, 2006 | Communication skills, Delivery
In a group of eleven today. All of them are used to standing and speaking in front of people (I’m guessing there was 200 years of collective training experience in the room). They had no idea I was observing them. At one point we were all standing and...
by Alan | Jan 21, 2006 | Communication skills, Delivery, Don't!
“I guess it’s about time to get started…” Heard that as a meeting opening today, 15 minutes behind the posted start time. Can’t speak for anyone but me, but it took me a good 30 minutes to overcome the start. Presenters shouldn’t be...
by Alan | Jan 19, 2006 | Communication skills, Delivery
Heard a speech today where the presenter directed the audience to close their eyes to focus on a particular action item. In this case, it was an effective touch. I’ve seen it done well, and seen it done not so well.The key elements to a successful applicaiton...
by Alan | Jan 17, 2006 | Business, Communication skills, Sales
If I had a nickel for every time my mom told me “no but’s” when I was a kid, I could scuttle the work gig and go live on my own private island. But little did I know she was providing me with a great sales tool ingrained in my brain (inbrained?).I...
