by Alan | Nov 4, 2005 | Communication skills, Delivery
Had another devoted reader (and it wasn’t my mom, honest!) offer:You gave several examples of weak endings. Give us few strong ones.A good closing is a continuation of a good delivery and body, which builds on a good opening. Unlike the world of sports, where...
by Alan | Nov 3, 2005 | Communication skills
Been reading other blogs on communications over the past few weeks. Found an interesting article at Communication Nation today: Do you suffer from analysis paralysis?The point could be made for practicing communication skills as well. You’ll never know enough to...
by Alan | Nov 3, 2005 | Communication skills, Delivery, Don't!
Joked with a presenter today who ended a class with “well, I guess that’s all we have”. His defense was the topic was a rough one with some unpleasant facts/discoveries, and was best abandoned. While I might agree with the topic and conclusions that...
by Alan | Nov 3, 2005 | Communication skills, Don't!
Had a faithful reader submit today’s nugget. He was on a conference call where the first stated objective was to end on time. And then they didn’t. It went on and on. And on.I’ve been in similar situations. Problem with this situation is you...
by Alan | Nov 1, 2005 | Delivery
Had a conversation with a lawyer today. I’ll refrain from the gratuitous joke. During our discussion, he used a word I did not know. And used it again. I think his buzzword count ended somewhere about 8 uses of the word.I suppose I could/should have stopped him...
by Alan | Oct 31, 2005 | Communication skills
Was in the middle of an email correspondance today about 3 transitions deep. Response comes back:”Can you check your vm?” Independent of the fact that we just got a new voice mail system and I did the required steps but did not bother to learn the...