Today’s Drabble cartoon picked up one of our favorite phrases that shouldn’t be said, and even in the cartoon, they tell you why. Always love to see how the humorists in the cartoons pick up on the most offensive things that speakers say, which begs the...
I have found that answering questions is one of the most difficult things to do as a communicator. Especially in sales, where you are being compared to other people/products and one element of weakness can mean a lost close. We teach a wonderful method to handle...
This Dilbert cartoon from yesterday caught my eye. It was even funnier because the class I was teaching had just discussed the prospect of an interviewing manager wanting great work for next to nothing. It’s the prospect of questions like this that make...
I’ve witnessed several workshops/keynotes/speaking gigs in the last few weeks that have had a bunch of “checking in” questions. You know the type: Are you with me? You follow me? Right? Does that make sense? Is everybody doing OK? and the cricket inducing Any...
Now that the elections are a week behind us and emotions have abated (maybe?) somewhat, I’d like you to look at what answering questions can do for your message. I want to be necessarily anti-partisan in this discussion and evaluation. From where I sit, this...
