by Alan | Dec 8, 2010 | Delivery, public speaking
I’ve witnessed several workshops/keynotes/speaking gigs in the last few weeks that have had a bunch of “checking in” questions. You know the type: Are you with me? You follow me? Right? Does that make sense? Is everybody doing OK? and the cricket inducing Any...
by Alan | Nov 10, 2010 | Communication skills, Delivery, public speaking
Now that the elections are a week behind us and emotions have abated (maybe?) somewhat, I’d like you to look at what answering questions can do for your message. I want to be necessarily anti-partisan in this discussion and evaluation. From where I sit, this...
by Alan | Jun 14, 2008 | Communication skills, Customer Service, Delivery, public speaking
Answering Questions When Speaking As part of my coaching, one of the areas we almost always touch on is how to answer questions. In my experience, a large majority of people who can competently share information fall flat on their face when asked a direct question....
by Alan | Apr 18, 2006 | Communication skills, Delivery
Sat through a seminar tonite that had great content and a presenter whose delivery was confident and polished, but there were just a few issues that really could have been improved. One was the Q&A period (which fortunately did not end the program). Group size...