by Alan | Feb 28, 2006 | Communication skills, Delivery, Don't!
Invited to a division “meet the troops” today. Concept is a good one — help people understand where things are and where they are going. Throw in some free food and you’ve got the trappings around a good event. But you still have to...
by Alan | Feb 28, 2006 | Business, Communication skills, Leadership
A friend was discussing his “merit increase” at his job. Seems that the HR department at his firm toes the line pretty firmly on that terminology. But they also have failed to implement any sort of formal evaluative compensation program, thus making it...
by Alan | Feb 27, 2006 | Communication skills, Delivery, Don't!
Heard this in a meeting today, but it could have been most any day. I hear it a lot. I dislike it every time. It’s a Top Ten Pet Peeve (T2P2).”As Susie Queue just said…” or “To repeat what John Q. just told you…”Then why on...
by Alan | Feb 27, 2006 | Business, Communication skills, Delivery, Leadership
Was asked to come to a meeting at 9am (0900) today. Monday at 9. Full house — all but two people were on time. Meeting organizer started with a soliloquy that went something like this:”Isn’t it hard to get here at 9 o’clock? I was running...
by Alan | Feb 26, 2006 | Business, Communication skills, Delivery, Sales
Spent the weekend helping the in-laws’ business. My job for an entire weekend — man a ticket booth and take money while giving out tickets. I rate this assignment as just above latrine duty. There just isn’t a nice way to say “six dollars,...
