by Alan | Jun 25, 2007 | Communication skills, Delivery, Parenting, public speaking
Getting back to some of the many presentations I saw at conferences in the past month. I am still digesting all the stuff I’ve seen, and I selfishly feel that I have benefited more than I’ve helped others this month. But in rational moments, I realize...
by Alan | Jun 19, 2007 | Business, Customer Service, Leadership
Training in an (internal) training center where the common area between training rooms had snacks and such. Off to the side were some coffee containers with a big sign on them that said: “Coffee is for the XYZ class only.” Since my class wasn’t the...
by Alan | Jun 14, 2007 | Communication skills, Content, Delivery, Don't!, Leadership, public speaking
This post could have dozens of examples tacked to it. It’s one of the most common things I see. And it’s an easy fix. That’s hard. :-)The phrase goes something like this: “What I want to tell you…” or “I just want to...
by Alan | Jun 11, 2007 | Communication skills, Content, Delivery, PowerPoint
In another presentation I witnessed at last week’s conference (and LOTS more to come from that), I watched a rather academic session digress into long-winded narration of PowerPoint. The slides got worse and worse and the presentation less and less interactive...
by Alan | Jun 9, 2007 | Communication skills, Delivery, Don't!, public speaking
In one of the ASTD presentations I was in this past week, the presenter had given the talk earlier in the week. Evidently the feedback forms had already been turned in and seen by the presenter, because he referenced them several times.Part of the session was on...
