by Alan | Jul 13, 2006 | Communication skills, Delivery
Taught a class this week to technical folks who need to learn how to train/teach/convey. Training is such an interesting field. Very few folks set out to be trainers. Most folks learn some content or gain some experience, are asked to speak or train, like it (or...
by Alan | Jul 10, 2006 | Communication skills, Parenting, Sales, Toastmasters
How do you grade? Jeff Bailey blogs about Toastmaster evaluations and the slippery slope they create. Since one of Toastmasters major missions is to get folks who are not comfortable speaking in public to cross the divide into the world of perhaps even enjoying it,...
by Alan | Jul 9, 2006 | Communication skills, Delivery
One of my pet peeves is the constant referrals to time that speakers make. As a rule of thumb, I advocate that the only person in the room who should know about time is the speaker. I frequently hear things like, “Well, I’ve only got a few minutes...
by Alan | Jul 9, 2006 | Communication skills, Parenting, Sales
As adults, we have a way of clouding what we ask for. Comments, implications, hints, and inuendo (of all types) seems to make us feel better than asking outright. Take a lesson from my kids — they ask, and ask, and ask. There is no doubt about what they...
by Alan | Jul 7, 2006 | Communication skills, Content, Delivery, Don't!, Leadership
Heard a business leader end a a bi-weeklly charge to the troops with “I have some important news that’s related to our strategy. But I’m not ready to tell you yet, so until we talk again, enjoy your weekend and have a productive two weeks.” ...
