by Alan | Apr 17, 2006 | Communication skills, Delivery, Toastmasters
Since I’ll be giving a seminar on Interactive Techniques for Presentations at the District 37 Toastmasters’ Conference in a few weeks, interaction is on the brain. So I almost doubled over laughing while watching a webcast today in which the host (who...
by Alan | Apr 17, 2006 | Communication skills
Today is Uncle Sam’s pay day in the U.S. The day when everyone is reminded that in order to get something good, we have to give a part of that good back for the common cause. Tax freedom day is not until April 26th, but I digress.I see some presenters...
by Alan | Apr 15, 2006 | Communication skills, Customer Service, Delivery, Sales
Found myself with a dying cell phone battery, a lost mobile charger, and three phone calls to make the other day. Began each conversation with something along the lines of “I’ve got thirty seconds of battery left, tell me ____”. In another...
by Alan | Apr 12, 2006 | Communication skills, Flying
Was out flying today and was prepped and ready to take off at an uncontrolled airport. Called on the appropriate frequency to alert others of my presence and intentions. Right as I was about to take the runway, I made a final look up and was surprised to see a plane...
by Alan | Apr 10, 2006 | Communication skills, Delivery
I am frequently in audiences that feel the need to appreciate, acknowledge, or just get some energy out by clapping. I personally think we’re on an upswing in applause — which I pretty much dislike–but I accept it for what it is.The problem is, most...