by Alan | Jan 30, 2006 | Communication skills
In the height of basketball season, and if we can get this Super Bowl thing over with, we can concentrate on what’s really important — March madness (which starts in October and ends in April). A group of buddies from my alma mater discuss the week’s...
by Alan | Jan 28, 2006 | Communication skills, Flying, Leadership
Went flying this morning (gorgeous day for it — pressure of 30.50 is probably the highest I’ve ever flown in). Had an unprecedented delay out of my local Class C airport. There were 10 planes in queue just to taxi, several at the end of both runways, and...
by Alan | Jan 26, 2006 | Communication skills, Delivery, Sales
At the dentist today. Still cavity-free (thanks, dad!).Had the most-unusual habit glitch where I left my wallet at home. Can’t recall doing that in recent memory. That left me at the dentist with no ID, no money, no credit cards, and no checkbook. They file my...
by Alan | Jan 24, 2006 | Communication skills, Delivery
I’m sure that you, like me, leave and get tons of voice mail messages. It’s often a waste of time, especially in the business world, as you frequently don’t get a call back and the information will be shared again if you do actually speak with the...
by Alan | Jan 22, 2006 | Communication skills
I’m not talking about saliva. I’m talking about eye contact.A common mistake of speakers in front of large audiences is to “spray” their eye contact back and forth — passing over their audience instead of connecting. Many also let that...
