by Alan | Aug 29, 2007 | Communication skills, Customer Service, Leadership
Many moons ago we discussed why individual introductions in a group setting don’t work. I still stand by that. But I watched a proper way to handle them when they are done the other day. Ms. Big Wig could have sat by and said, “Uh, huh. I see. Nice. ...
by Alan | Aug 17, 2007 | Business, Communication skills, Content
Was at our local ASTD Chapter’s Munch & Mingle today. Several of the attendees were there as part of a job search, and interested in different perspectives on how to craft a resume. One admitted he hadn’t made one since shortly after college (and...
by Alan | Aug 14, 2007 | Communication skills, Delivery, public speaking
I try to hydrate when I speak (tip: it’s best to hydrate a day before speaking). This usually means stashing water bottles at both sides of an auditorium and having a supply at the ready in any classroom. Today I did not have a water bottle and instead chose the...
by Alan | Aug 13, 2007 | Communication skills, PowerPoint, public speaking
Here’s a tip that must not be well known judging from how many times I see people fail to use it.The problem with projecting a presentation is that if a break comes or the presenter wishes to do some other work on his computer, then that work can be displayed...
by Alan | Aug 4, 2007 | Communication skills, Delivery, public speaking
I usually agree with Tom Antion104 on his speaking points, and his blog has some great tips. But I have to disagree with his most recent post about moving while speaking105. While there are certainly times that speakers move too much, I think the error is more often...
by Alan | Aug 3, 2007 | Communication skills, Content, Delivery, Leadership, public speaking
Overheard in the men’s room of a training center (which violates some man code, but that’s someone else’s blog), just after lunchtime:Student (to instructor): “Oh good. I thought I was going to be late. Now I know I won’t be the last...
