![Is your message the same as your competition? Take the Opposite Test.]()
by Alan | Oct 30, 2015 | Communication skills, Content, Flying, Marketing, Travel
I’ve been on the road a lot lately. I love to travel for the following reasons: I love to fly (I’m a pilot – the only thing I don’t like about flying is being in the back of the plane. I much prefer the cockpit). It means I’m either getting paid or having fun. I meet...
by Alan | Oct 22, 2007 | Communication skills, Flying, public speaking
Giving an aviation safety seminar at the airport in Blacksburg, VA tonight. Beautiful town and airport, and a packed house of locals in the house. Big game coming on Thursday, so there were some special activities in and around the town and airport. Before the...
by Alan | Sep 26, 2007 | Content, Customer Service, Don't!, Flying, Leadership
Traveling a few weeks back and found a number of customer service stories from the line of work that seems absolutely determined to provide bad service — the airlines.After missing one flight (due to no fault of my own — in fact, I ran through the airport...
by Alan | Sep 19, 2007 | Flying, Travel
This is a slightly different sort of post — a travel tip. I’m back on the road after a nice bit of home-bound hiatus. I’m traveling with a new toy — a GPS. I’ve used GPS in aviation for years, had one of the first general handheld...
by Alan | Feb 7, 2007 | Communication skills, Delivery, Flying, public speaking
Saw the importance first-hand last night of connecting with the audience via eye contact and any other way possible. Presenting to an aviation crowd in a hotel ballroom. 202 chairs set up — brought in another 25 as we reached capacity. Final tally was 291 and...
by Alan | Oct 4, 2006 | Communication skills, Flying, public speaking
I was speaking the other night in the first public viewing of a 3-night run. Wanting to get it right the very first time, I’d done private practice and invited some speaking friends to view a trial run. I was still polishing (always am), but had the basics...
