by Alan | Nov 10, 2005 | Business, Communication skills, Flying, Leadership
In aviation, an instrument in the plane (the altimeter) measures the absolute pressure wherever the plane happens to be. But without a reference point — the sea level pressure — the instrument would report an arbitrary altitude. Without this, Air Traffic...
by Alan | Nov 6, 2005 | Business, Communication skills
Like most professional organizations, the closing session at last night’s Toastmasters’ District 37 Fall Conference was filled with “I’d like to thank…” and “just a small token of my appreciation…” moments....
by Alan | Nov 4, 2005 | Business, Communication skills, Delivery, Don't!, Leadership, Parenting
Since I just blogged an example using F-words, I thought I better clarify — quickly — what I meant in my previous entry.I’m continuously amazed at the amount of foul language that emanates from keynote speakers, managers, public emails, CEOs, and...
by Alan | Oct 28, 2005 | Business, Communication skills, Delivery
Some odd items were displayed very publicly in our office building. Being curious folk, questions were asked. First in private, then increasingly more public. I personally was asked a half dozen times before the electronic message boards lit up. Those that knew or had...
by Alan | Oct 25, 2005 | Communication skills, Parenting, Sales
Baby sister found some new flip flops (summer sale item) in the closet. HAD to have them. Now. Parents relented, saying these were new flip flops for next summer and the pool. Sister parades around the house all night in them (pink, orange, green!) and was distraught...
by Alan | Oct 14, 2005 | Don't!, Sales
Back to our friend’s sales call earlier in the week…This person had clearly not analyzed the audience. He didn’t know even how to pronouce the company’s name, had no idea what sort of activity the people in the room actually did, and proceeded...